For delivered goods: Your order will be processed within 2 working days, usually within 24 hours of receipt. We will dispatch your order by post or courier. Within the UK, you can expect delivery within 7 working days. International orders may take a little longer. Please contact us for information on overseas charges and deliveries if not made clear in any item details
Delivery charges are displayed with item, during the 'checkout' process or are available on request prior to ordering or at any other time.
Once received, goods which are not of satisfactory quality or not as described, may be returned for a full refund. Simply return the items, in their original condition and packaging, within 7 days of receipt. We regret that it is not currently possible to exchange an item on our website, however it may be possible to do this in one of our stores depending on availability.
Receipt/invoice and reference details must be included with any correspondence regarding items to be returned. Please contact us first if you are dissatisfied so that we may help you throught the process
Delivered Goods are usually despatched quickly to the buyer so cancellation should be within 12 hours of placing the order where possible. Simply contact us with any relevant reference information and we will endeavour to cancel your order swiftly and without question. In the event that your order has already been processed and shipped please refer to the Returns Policy
Questions regarding any Policy should be addressed in writing to: